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Their stuff is good, the shipping was bad |
September 24, 2019 |
| Reviewer:
paul from ellicott city, MD United States
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The boom I bought for my compact tractor was decent enough. However, the shipping process left it looking like it had been through the wars. There was no container; it was just shipped as the item with a tag on it. I was bent in two places (one hitch pin and both sides of the metal support on top of the boom tube) and was scratched horribly; not that that is such a problem. A little work with the sledge hammer and large crowbar seems to have worked. It will look scratched after a year or so anyway. I just looked like it was a really used piece of equipment. I'll get over it because the basic item itself was ok. EA Response: It is hard to avoid scuffs/scratches with LTL freight shipments, but, if damage is extensive, the customer does have the option of refusal or at least calling EA with any questions regarding the proper procedure. We are glad to assist.
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