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Paint quality below average |
July 21, 2023 |
| Reviewer:
Gregory Mitchel from Northwoods, IL United States
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Design and build quality are very good, but paint quality is extremely poor. There were traces of surface rust dust where some parts were bolted together and the factory paint chipped off upon removal of the shrink wrap in some areas. It appears the metal was not thoroughly prepped prior to painting at the factory and no primer was visible. I repainted the entire unit at considerable cost and inconvenience. EA RESPONSE: Each attachment goes through a special prep, prior to entering the paint booth, and the enamel paint used is extremely high quality, with UV inhibitors, which regular implement paint is generally lacking, so repainting at home was probably counterproductive. If something is unacceptable, we are a quick phone call and/or email away. People here are eager to assist with any concerns, and we have not had any other issues like this reported. Will reach out.
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