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Wrong model! |
January 10, 2020 |
Reviewer:
Brian Michaud from Crawford, TN United States
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Pallet forks were well made. Cosmetic damages during rough shipping by shipper and sub standard packaging by manufacturer. Also received the wrong model for my tractor. EA took them back but charged me return shipping. I think they should have taken a couple more minutes to correctly determine the correct model, esp. because JD has multiple attachment styles. EA Response: We wrap the attachments prior to shipping, but, unfortunately, some attachments have tougher trips than others due to the handling by carriers. Concerning the hitch, what this customer requested was shipped to him with the requested John Deere mount. We rely on the customer to tell us what mount their machine has and even ask them to describe it. If the wrong one is requested and/or described, we can not help it. If there is doubt, a pic is generally requested. ****UPDATE**** After investigating. This customer WAS NOT charged for the return of these forks. EA paid for the return shipping.
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