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Crappy Hydraulic Fittings.... |
August 5, 2020 |
Reviewer:
Elizabeth Downie from Johnson City, TN United States
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Inferior hydraulic fittings leaked from the get go, and cracked and failed soon after. Not impressed.
Shipper did not provide updates, and even after calling them with a cell number to call, didn't call to schedule drop off, and delayed us several extra days, which was a major inconvenience. EA RESPONSE: The hydraulic coupler in question was obviously hit with something and broken clean in half, according to pictures sent. Even though it wasn't a defect by any means, we did offer to send a replacement. Concerning shipping, EA emails tracking for every single order when it ships. This particular order shipped on 6/22/2020 and delivered on 6/26/2020, which doesn't seem to be like an extended matter of time. I hope the performance and longevity of this superb Italian mower makes up for the missing stars in the review.
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